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Client
and Contractor's bill of rights
Contractors
are entitled to:
- Know what the budget range is up front
- A complete project profile
- A written contract
- Have their time valued - client delays cost contractors money
- 25-50% of the bid/estimate up front
- Prompt payment
- Manage the process without being micromanaged
- Make up for their mistakes
- Be paid for consultative work or ideas
- Be told when they are out of the running for a job
- Retain all appropriate rights to assets created for the site
Clients are entitled to:
- Good estimates
- Honest, constant communication
- A written contract
- Immediate notification of delays, problems, and extra expenses
- Pay only for work authorized
- Audit hours if paying by the hour
- See the project as it develops
- Reasonable turnaround and response
- Reasonable security and privacy precautions
- Deliverables that work as described in the contract
- Own all appropriate rights to the site
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