Astro Cabs Project: Web Site Questionnaire

To serve you better, Astro Cabs is developing a World Wide Web site. We're turning to our most valuable information source, customers like you, to help us develop our new site to bring you the useful resources and real information you need.

We'd appreciate it if you could take a moment to complete this brief survey. All replies are for informational purposes only and will be kept strictly confidential.

This is a unique chance for you to tell us about the things you'd really like to see on our site. Although you may not have direct experience using the World Wide Web, your answers will still influence our direction and development.

Starting in late June, we will assemble a pool of beta testers from interested respondents to this survey. This simply means that about once a month for three months, we'll ask you via email to visit our site and briefly give us your comments. The commitment will be light, and we believe you will enjoy the process. If you are interested in participating, please be sure to fill in your name and email address at the end of this survey.

Thank you for your help with this important project. We will be sending a free gift to those who complete the survey, so please include your name and address at the end of this form. We look forward to hearing from you!

Sincerely,
Astro Cabs

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SECTION 1: About Your Browsing/Surfing Habits

1) Rate your level of interest in the World Wide Web:
Very interested
Moderately interested
Not interested (please skip to question #14)
Don't know

2) From where do you typically surf the Web?
Office
Home
School
Do not use the Web (please skip to question #14)

3) What is your connection speed to the Web?
14.4k modem
28.8k modem
ISDN (56k)
T1 or greater
Don't know

4) What kind of computer do you use to surf the Web?
Windows/Intel
Macintosh
Unix
Other:

5) What browser do you use?
Netscape 4.x
Internet Explorer 4.x
Netscape 3.x
Internet Explorer 3.x
Netscape 2.x
Internet Explorer 2.x
America Online
CompuServe
Other:

6) How often do you surf the Web?
Once a day
Several times a day
Once a week
Several times a week
Other:

7) Do you surf for purposes of (check all that apply):
Business
Research / Education
Personal services (banking, travel, etc.)
Entertainment
Other:

8) If you like a site, do you normally take the time to download special browser plug-ins (Shockwave, PDF, RealAudio, etc.) or change your browser if necessary?
Yes
No
Don't know

9) What features of a web site are generally most important to you? Please RANK the following, beginning with 1 as most important:
Interesting / useful content
Clarity of organization / navigation
Motion / sound / cool features
Design / visual presentation
Speed / performance
Other:

10) Please list three of your favorite sites and very briefly why you like them:
1.
2.
3.

SECTION 2: About the Astro Cabs Site

11) What information would you like to see on our site? (please check all that apply)
Astro Cabs' Corporate Information
Historical Cab Information and Trivia
Information About Specific Cab Services
Email Notification of New services
Up-to-the-Minute Weather and Traffic Reports
Destination and Fare Calculations
CabPool Opportunities
Lost and Found
Online Discussion Groups
Contests and Games
Simulated Cab Experiences
Online Magazine/Newsletter
Employment Opportunities
Links to Outside Resources
Other Suggestions:

12) Do you surf other cab sites? If so, which ones?
1.
2.
3.
4.
5.

13) Do you subscribe to magazines? If so, please list three of your favorites:
1.
2.
3.

SECTION 3: About You

14) Which forms of transporation do you use? Rank each form of transportation, with 1 as the the most often used.
Taxi
Car
Public Transportation
Bike

15) How often do you hail a taxi?
Once a day
Several times a day
Once a week
Several times a week
Once a month
Several times a month
Once a year
Several times a year

16) What would you estimate you spend annually on taxi services?
Under $10
$10 - $50
$50 - $100
$100 - $500
$500 - $1,000
over $1,000

17) Profession?

18) What is your gender?
Female
Male

19) What is your age group?
14-19
20-26
27-34
35-43
44-53
54-64
65-above

SECTION 4: About Becoming a Beta Tester

20) Would you be interested in becoming a beta-tester for the new Astro site?
Yes
No

If so, please fill in your name, organization, and email address below:
Name:
Title:
Organization:
Email:
Address:
City, State, Zip:
Country:
Phone (OPTIONAL):

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Thank you for completing our survey!

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